Absolutely No Suction...
Im returning it for a refund
Hi Todd,
We appreciate you sharing your honest experience, and we're truly sorry to hear that the product didn’t meet your expectations.
Your feedback is important to us — the device is designed to function best in true emergency conditions when the airway is obstructed, and we understand it can be hard to assess its performance outside of that context. That said, we want you to feel confident in the tool you have.
If you’re open to it, we’d love the opportunity to assist you directly and make things right. Please feel free to get in touch with our support team.
With respect and thanks,
— The SaveLix Team
After checking out the order that I received, my husband and I decided that the product was not right for us. So, I contacted the support group and asked for an address to return the product. Rather than giving that information to me, I was asked to answer a bunch of questions and to send them pictures. One of the reasons I purchased the product without any concern whatsoever was because of the large display of No Questions Asked 90-Day Return on theirwebsite. That is not what happened!
Hi Dianne, we're sorry to hear about your experience. We aim to make returns as straightforward as possible and apologize if there was any confusion.
We do honor our 90-Day Money-Back Guarantee for eligible unused items. While our support team may occasionally ask questions to better understand a customer's concerns or determine whether there may be an alternative solution, customers are always welcome to proceed with a return if that is their preference.
We appreciate your feedback and will be reaching out to you directly to review your experience and assist further.
Thank you for bringing this to our attention.
- The SaveLix Team
I have not had to use mine yet. Recently as I was taking my morning pills, a large capsule went down the wrong tube and I started coughing violently. It did come up after a few moments of coughing. I immediately thought of my SaveLix and fortunately didn't need it, but was sure comforting to know it was there!
I have not actually used it to save my life yet but just testing it I realized it has a strong suction.
I bought 6 of them. 1 for my home, my mother's hone, my truck, my wife's car, my grandsons car and one for my daughter's home. Better to be safe.
