Thank you for shopping with SaveLix! We offer a variety of shipping options to meet your needs. This Shipping Policy outlines the terms and conditions for the shipping and delivery of our emergency preparedness products through our store (the website). By placing an order with us, you agree to the terms set forth in this Shipping Policy.
SHIPPING DESTINATION
Currently, SaveLix ships to addresses within the United States. This does not include U.S. territories, P.O. Boxes, or APO/FPO addresses. If you have any questions or need further assistance regarding shipping locations, please contact us.
SHIPPING CARRIERS
We use reputable carriers like 4PX, USPS, and SpeedX to deliver your our products. The specific carrier used for your order may depend on factors such as your location, order size, and chosen shipping option.
SHIPPING OPTIONS
There are two shipping options – standard and expedited – which are displayed on the checkout page. Each option comes with different estimated delivery dates and prices. Please review the checkout page for their respective packages.
SHIPPING PROTECTION PLANS
In addition to the shipping options above, we offer optional shipping protection plans for added peace of mind:
• SafeGuard Shipping: This plan protects your order against damage, theft, or loss during transit. If your package is unfortunately affected, we will work to replace it as quickly as possible.
• Porch Pirates Protection: This insurance provides an extra layer of security for deliveries left at your doorstep. If your package is lost, stolen, or damaged in transit, we will send you a replacement at no additional cost.
PROCESSING TIMES
Please allow 1 to 2 business days for your order to be processed and shipped. You will receive a confirmation email with tracking information once your order ships.
Please note that delivery times are estimates and may vary depending on your location and other factors beyond our control.
LOST OR DAMAGED PACKAGES
If your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure that you receive your order.
INCORRECT ADDRESSES
It is your responsibility to provide a correct and complete shipping address. If a product is returned to us due to an incorrect or incomplete address, you will be responsible for the reshipping costs or any other liabilities attached to it.
CHANGES TO SHIPPING POLICY
We reserve the right to update or change this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date.
CONTACT US
If you have any questions about this Shipping Policy, please contact us or directly mail us at support@savelix.com.
