Hi William,
Thank you for bringing this to our attention, and we sincerely apologize for the delivery issue — that’s understandably frustrating.
We’ve noted your full address, and our team is already looking into your order to ensure it’s reshipped correctly. We’ll follow up with the latest updates and tracking details as soon as they’re available.
If there’s anything more we can do to make this right, please don’t hesitate to let us know.
We truly appreciate your patience,
— The SaveLix Team