Did not work as in the video
Hi there,
We appreciate you sharing your honest experience, and we’re truly sorry to hear that the product didn’t meet your expectations.
Your feedback means a lot to us — the device is designed to function best in real emergency situations when the airway is actually obstructed, so we understand it can be difficult to gauge its effectiveness outside that context.
We’d love the opportunity to look into this further and make things right for you. Could you please email us at support@savelix.com
with more details about your experience (and any photos or videos, if available)? Our team will assist you right away.
Warm regards,
The SaveLix Team
Can I please return them?
Hi there,
We’re truly sorry to hear that the product didn’t meet your expectations.
The device is designed to perform best in real emergency situations when the airway is actually obstructed, so it can be difficult to assess its full effectiveness outside of that context. That said, we completely understand your concern and want to make sure you feel confident and supported.
If you’d like to return your order or discuss options, please reach out to our support team at support@savelix.com
— we’ll be happy to help make this right.
With respect and thanks,
The SaveLix Team
I never received my order and I am not pleased I’m going to take the next step if this company doesn’t take care of this
Hi George,
Thank you for bringing this to our attention. We're very sorry to hear about the delay — that’s understandably frustrating.
Our team is already looking into your order and will follow up with the latest updates and next steps. If there’s anything more we can do to make this right, please don’t hesitate to let us know.
We truly appreciate your patience,
— The SaveLix Team