Absolutely No Suction...
Im returning it for a refund
Hi Todd,
We appreciate you sharing your honest experience, and we're truly sorry to hear that the product didn’t meet your expectations.
Your feedback is important to us — the device is designed to function best in true emergency conditions when the airway is obstructed, and we understand it can be hard to assess its performance outside of that context. That said, we want you to feel confident in the tool you have.
If you’re open to it, we’d love the opportunity to assist you directly and make things right. Please feel free to get in touch with our support team.
With respect and thanks,
— The SaveLix Team
After checking out the order that I received, my husband and I decided that the product was not right for us. So, I contacted the support group and asked for an address to return the product. Rather than giving that information to me, I was asked to answer a bunch of questions and to send them pictures. One of the reasons I purchased the product without any concern whatsoever was because of the large display of No Questions Asked 90-Day Return on theirwebsite. That is not what happened!
Hi Dianne, we're sorry to hear about your experience. We aim to make returns as straightforward as possible and apologize if there was any confusion.
We do honor our 90-Day Money-Back Guarantee for eligible unused items. While our support team may occasionally ask questions to better understand a customer's concerns or determine whether there may be an alternative solution, customers are always welcome to proceed with a return if that is their preference.
We appreciate your feedback and will be reaching out to you directly to review your experience and assist further.
Thank you for bringing this to our attention.
- The SaveLix Team
I have not had to use mine yet. Recently as I was taking my morning pills, a large capsule went down the wrong tube and I started coughing violently. It did come up after a few moments of coughing. I immediately thought of my SaveLix and fortunately didn't need it, but was sure comforting to know it was there!
I have not actually used it to save my life yet but just testing it I realized it has a strong suction.
I bought 6 of them. 1 for my home, my mother's hone, my truck, my wife's car, my grandsons car and one for my daughter's home. Better to be safe.
PRIMARY REASON FOR PURCHASE: 1=Worried about my first grandchild being too curious, 2- First aid accessory for my boxing gym 3-wanted a unit readily available in my vehicle , and 4 - my own personal availability in my apartment. Myself an inventor like the innovative function of this device.
I purchased 4 and they do NOT have a HOLDER & VENT VALVE. Please advise.
Thank you for your feedback, Vickie.
We appreciate you bringing this to our attention.
To clarify, there is no separate hole, opening, or missing component on the device. The label refers to the function of the red base section, which works as part of the device's internal airflow and suction mechanism.
The device is designed to create suction through its push-and-pull operation, and the airflow management occurs internally rather than through a visible external vent.
If you have any additional questions, our team is always happy to help.
Stay safe,
The SaveLix Team
I haven't had to use it but it is a great device to have just in case. Practice uses make it seem easy to do.
Brought too many..wa nt to return for refund
Hi Franklin,
Thank you for your feedback. We appreciate you taking the time to share your experience.
Our Customer Support Team would be happy to assist you with your concerns and review the options available for your order. Please keep an eye on your email, as a member of our team may be reaching out to you directly.
Alternatively, you can contact us anytime at support@savelix.com, and we'll be glad to help.
Best regards,
The SaveLix Team
I cannot rate this product without choking and I do not want to test unless it is an emergency!
Hi there,
We completely understand — no one hopes to be in a situation where this device is needed. Still, we’re grateful you chose to be prepared.
If you ever have questions or want guidance on how to practice using it for confidence and peace of mind, we’re here and happy to help.
Stay safe!
— The SaveLix Team
Fortunately not having the need to use it I cannot give an in-depth review. However it seems to be built well. I like the case that keeps everything in one place and that you have what is needed for both adults and children.
It's kind of hard to give a review when I have not used it yet and I hope I never need to.
Product arrived as promised. Looks like a great product and I hope I never have to use it!
The anti-choking device seems easy to use and comes with three different size masks. It's reasonaly priced, arrived quickly and the carrying/travel case is an added plus. A very valuable device to have on hand, especially for people who live alone.
Anti-choking devise: very easy to use & helpful.
Just what I needed. I’m live alone and I’m concerned about choking and being alone
Instructions clear and easy to use. Great backup to the AHA Guidelines in using Heimlich technique
I haven't had to use it yet, but it feels good knowing I have it , just in case. Like insurance.
Haven’t needed to use thankfully, but now I have peace of mind in case of an emergency thank you people at SaveLix 👍great product
I purchased this to have available if there should be any issues with choking in my home. thanks for such a promising product.