Return & Refund Policy 

Last updated: 01/30/2026

SaveLix is committed to providing a positive customer experience. If you are not fully satisfied with your purchase, you may be eligible for a return, refund, or replacement in accordance with the terms outlined below.

RETURN WINDOW
Returns must be requested within 90 days of the delivery date. Requests made after this period may not be eligible for a return or refund.

RETURN ELIGIBILITY
To qualify for a return or refund, all of the following conditions must be met:

• The product was purchased directly from the SaveLix website
• The product is unused, unopened, and in its original packaging
• The return request is submitted within 90 days of delivery
• Proof of purchase (order number) is provided

Products that show signs of use, damage due to misuse, or missing original packaging may not be eligible for a refund.

DAMAGED OR INCORRECT ITEMS
If your order arrives damaged, defective, or incorrect, please contact us immediately after delivery.

• SaveLix will cover all return shipping costs in these cases
• You may choose a replacement or a full refund at no additional cost.

Please include photos when contacting support to help us resolve the issue quickly.

RETURNS FOR NON-DEFECTIVE ITEMS
If you are returning an item for reasons not related to a SaveLix error (for example: change of mind, no longer needed, or ordered by mistake), the following applies:

• A flat return processing fee of $9.99 USD will be deducted from your refund
• This fee covers the prepaid return label and handling
• Returned items must be unused and in original packaging

RETURN PROCESS
To initiate a return:

• Contact us at support@savelix.com with your order number and reason for return
• If approved, you will receive return instructions and a prepaid shipping label
• Ship the item back using the provided label

Returns sent without prior approval may not be accepted.

REFUND PROCESSING
• Once your return is received and inspected, your refund will be processed
• Refunds are issued to the original payment method
• Please allow 7–10 business days for the refund to appear, depending on your bank or payment provider

SaveLix reserves the right to decline returns that do not meet the conditions above. Excessive or abusive return activity may result in future return requests being limited or declined.

CONTACT US
If you have any questions regarding returns or refunds, please contact us at: support@savelix.com or through the contact form on our website.