Since I fortunately haven't needed to use this device yet, I can't attest to it's quality or effectiveness. I can say that the ordering/receiving process was less than expected. After close to a month of not hearing anything following placing my order and my credit card being charged, I began to think I'd been scammed, and took steps to have PayPal investigate and return my money. It was only then that I heard from the support site and finally received the items ordered close to a month and a half after initially placing and paying for the order. I'm hoping to never actually have to use this device, but if I do, I'll count on it doing the job.
Hi Marilyn,
Thank you for sharing your experience. We truly understand how frustrating delays can be and apologize for the lack of communication early on. We're working hard to improve our processing times and support responsiveness to ensure a smoother experience moving forward.
We're glad your order ultimately arrived, and like you, we hope you never need to use the device — but it's there for peace of mind. If there's ever anything more we can do to support you, please don’t hesitate to reach out.
Stay safe,
The SaveLix Team
Glad I have it in home..hope I never need to use it...but I have it
I did not receive my order!!! 0 Stars!!! Stop asking for a review and give me a refund!!!
Hi Martha,
We’re so sorry for the delay! According to the latest tracking update, your order is expected to be delivered by June 2.
Our customer service team has also reached out to you via email to personally assist and keep an eye on this for you. Thanks so much for your patience.
Stay safe,
— The SaveLix Team