I have a beard. I never thought , and apparently neither did you about how difficult, if not impossible that would make it to get a full seal.
Hi there,
Thank you for sharing your feedback. We completely understand your concern — facial hair can sometimes make it more challenging to create a perfect seal. Applying firm, steady pressure when positioning the mask usually helps improve suction. If you’d like additional tips, our customer support team is always here to assist.
Stay safe,
—The SaveLix Team
I haven’t had to use the device yet and hope that I never will have to use it but I feel better knowing that I have the device if I need it.
I never received mine! They put the wrong address on it. And it got shipped back to sender. So couldn't tell you how it works. It's so confusing how to get a refund or get it sent to the right address.
Hi there,
Thank you for bringing this to our attention. We're very sorry to hear about the delay — that’s understandably frustrating.
Our team is already looking into your order and will follow up with the latest updates and next steps. If there’s anything more we can do to make this right, please don’t hesitate to let us know.
We truly appreciate your patience,
— The SaveLix Team
This item is advertised to use in a life or death situation. I am NOT going to sallow 4 grapes at the same time, just to see if it works. Looks OK arrived intact and is hanging on the end of my cupboard. One for the church too.
Hi Margaret,
Thank you for taking the time to leave a review. We completely understand — no one hopes to be in a situation where this device is needed. Still, we’re grateful you chose to be prepared.
If you ever have questions or want guidance on how to practice using it for confidence and peace of mind, we’re here and happy to help.
Wishing you continued safety,
— The SaveLix Team
