Looks OK, haven't had to used it, hopefully it'll work fine ,, then I can give a 5🙃
Got here fast. I bought 2. If it saves a life it is well worth the price.
I feel so much better now that I have these. I've almost choked in the past. Thank God my husband was here. He may not be here next time so I feel so much better now.....thank you!!!
I ordered 1 set , They sent two and couted two, despite my objection ! Scammers.
How can I review it? I, thankfully, have not had to use it. This request wastes my time. Please stop.
I haven’t had a need to use it yet. Just having it available at home allows me not to panic thinking about when I might have a choking episode I can’t clear. I’ve placed one in my car’s emergency supplies bag so it will be with me wherever I go.
Everyone should have at least one in their home.
Having this tool will save a person's life if choking occurs....I hope I never need to use it but I am prepared if an incident occirs!
Thank God I haven't used product but feel protected by having it available for usage.
I have the equipment still unsure of how to use it. Is there a video that I could look at to see how it works?
Hi Dorothy,
We’re sorry for the confusion, and no worries at all! The device is designed for simple, easy steps so it can be quickly used in an emergency. Our Customer Service team will reach out shortly with an instruction video and manual to guide you through it.
Stay safe,
—The SaveLix Team
I would like to return the whole order. Please let me know how I can send it back to you for credit.
Hi Richard,
We’re sorry to hear that you’d like to return your order. Please reach out to our team at support@savelix.com, and we’ll provide you with the return instructions to ensure your order is credited properly.
—The SaveLix Team
Living alone, it is so nice to have peace of mind if I should choke. I also sent my sister the device. I hope we never have to use it. Peace of mind is great!!
I think this product is poor. Trying it out, I wouldn’t trust it to be effective in any way! And when I wrote to the customer email to ask to return it and get a refund, I have not heard back.
Hi Michael,
We’re truly sorry for the frustration you’ve experienced and for the delay in our response — this is not the level of service we aim to provide. Our product is designed to create strong suction when a real choking emergency occurs, and many families have found peace of mind knowing they have it on hand. That said, we completely respect your concerns, and our support team is more than happy to personally guide you through how it works or assist you with your return request.
Our customer support team will be reaching out to you directly to make this right. Your safety and trust are very important to us, and we appreciate the chance to resolve this for you.
— The SaveLix Team
Haven’t used it yet, thank heavens, but the design appears to be appropriate. The only concern I have is how effective the suction affect is.
I think this product is worth having.
Suction was not strong enough. Tried the mask various ways.
Hi there,
We appreciate you sharing your honest experience, and we're truly sorry to hear that the product didn’t meet your expectations.
Your feedback is important to us — the device is designed to function best in true emergency conditions when the airway is obstructed, and we understand it can be hard to assess its performance outside of that context. That said, we want you to feel confident in the tool you have.
If you’re open to it, we’d love the opportunity to assist you directly and make things right. Please feel free to get in touch with our support team.
With respect and thanks,
— The SaveLix Team
I’m not sure that suction of the unit would be able to dislodge and extract something lodged in the trachea n
Hi there,
Your feedback is important to us — the device is designed to function best in real emergency situations when the airway is obstructed, and we understand it can be hard to gauge its effectiveness outside of that context. That said, we want you to feel confident in the tool you have.
If you’re open to it, we’d love the chance to assist you directly and make things right. Please reach out to our support team at support@savelix.com, and we’ll be more than happy to help.
Stay safe,
—The SaveLix Team
I was expecting a larger volume of air to be removed.
Hi Kirk,
Thank you for sharing your honest experience — we’re truly sorry to hear the product didn’t meet your expectations.
The device is designed to function best in true emergency situations when the airway is blocked, and we understand it can be difficult to assess performance outside of that context. That said, we want you to feel confident in the tool you have.
If you’re open to it, our support team would be happy to assist you directly and help make things right.
Stay safe,
— The SaveLix Team
It’s way too expensive need to bring the price down
The device seems well built. I, thankfully, can not say how well it works in an emergency and hopexInwver gave to find out. But it comes with practice masks, which is helpful to learn how to utilize it and a carrying case to keep it clean and all together and, ifcyou choose to, take along with you.
you did not send me everything i order from you
Hi Martha,
We’re very sorry to hear about your experience and sincerely apologize for any inconvenience caused. Our support team is already in touch with you to resolve this issue as quickly as possible.
Thank you for your patience, and we’ll make sure this gets sorted out.
— SaveLix Team