I have a beard. I never thought , and apparently neither did you about how difficult, if not impossible that would make it to get a full seal.
Hi there,
Thank you for sharing your feedback. We completely understand your concern — facial hair can sometimes make it more challenging to create a perfect seal. Applying firm, steady pressure when positioning the mask usually helps improve suction. If you’d like additional tips, our customer support team is always here to assist.
Stay safe,
—The SaveLix Team
I haven’t had to use the device yet and hope that I never will have to use it but I feel better knowing that I have the device if I need it.
I never received mine! They put the wrong address on it. And it got shipped back to sender. So couldn't tell you how it works. It's so confusing how to get a refund or get it sent to the right address.
Hi there,
Thank you for bringing this to our attention. We're very sorry to hear about the delay — that’s understandably frustrating.
Our team is already looking into your order and will follow up with the latest updates and next steps. If there’s anything more we can do to make this right, please don’t hesitate to let us know.
We truly appreciate your patience,
— The SaveLix Team
This item is advertised to use in a life or death situation. I am NOT going to sallow 4 grapes at the same time, just to see if it works. Looks OK arrived intact and is hanging on the end of my cupboard. One for the church too.
Hi Margaret,
Thank you for taking the time to leave a review. We completely understand — no one hopes to be in a situation where this device is needed. Still, we’re grateful you chose to be prepared.
If you ever have questions or want guidance on how to practice using it for confidence and peace of mind, we’re here and happy to help.
Wishing you continued safety,
— The SaveLix Team
I have already submitted my re review twice.
Please note there are more requests.
I just received my savLix, so all I could do is look & feel the high quality of the items. So far I'm impressed. Only a 4 star to start because I just got it. I really hope I never have to use them !
I got 3, 1 for my car, 1 for me & 1 for my friend who also lives alone with his cat.... just like me !
Thank you for making this life saving device available to anyone who wants to save a life.
Feeling more confident living alone with this device nearby if I need it. I bought 4 of them to share with loved ones who also live alone.
I got one for every member of Family
I have not used it yet but I feel better having in my house
it doesn't work. Air just pumps in and out.
Hi Eric,
We appreciate you sharing your honest experience, and we're truly sorry to hear that the product didn’t meet your expectations.
Your feedback is important to us — the device is designed to function best in true emergency conditions when the airway is obstructed, and we understand it can be hard to assess its performance outside of that context. That said, we want you to feel confident in the tool you have.
If you’re open to it, we’d love the opportunity to assist you directly and make things right. Please feel free to get in touch with our support team.
With respect and thanks,
— The SaveLix Team
I am a caregiver for an elderly man. He chokes a lot, so I bought it. I haven't had to use it yet, but I did try it out. The suction is not as strong as you showed on the video. I don't think it will work and I hope I don't have to find out. Also, for the quality of the device, I think it is expensive.
Hi Latifah,
We appreciate you sharing your honest experience, and we're truly sorry to hear that the product didn’t meet your expectations.
Your feedback is important to us — the device is designed to function best in true emergency conditions when the airway is obstructed, and we understand it can be hard to assess its performance outside of that context. That said, we want you to feel confident in the tool you have.
If you’re open to it, we’d love the opportunity to assist you directly and make things right. Please feel free to get in touch with our support team at support@savelix.com
.
With respect and thanks,
— The SaveLix Team
I bought these for my family and I hope they never need to use them...
haven't had to use one yet. if evrr needed I have two!
It looks great. Luckily I have not been in need of using it yet
Easy to have ready and use for an emergency.
I haven’t used it (thank goodness) but it looks like a wonderful device to stop someone from choking. I have it nearby just incase.
Great product should be in every homes emergency medical kit
Provided sense of security knowing it is in my home should I need it! Thank you!
Haven't had to use it but have it handy. Thought I was missing 1 carrying case but was wrong. Order was exact and I'm keeping one handy in the kitchen.
I received my credit card bill and do not understand why I have two different charges. I think I was overcharged.
Hi Verla,
Thank you for your feedback, and we’re sorry for the confusion regarding your charges.
To clarify, we charge orders based on whether they are placed per unit or as part of a bundle. In reviewing your order, we can confirm that it included 2 line items, which is why you are seeing two separate charges on your credit card bill.
If you would like us to go over the full details of your charges, please don’t hesitate to reach out to us directly at support@savelix.com
so we can provide you with a clear breakdown.
We truly appreciate your trust and are here to make sure everything is clear and accurate for you.
Best regards,
SaveLix Support Team