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This device is easy to use, clean up and store.
I’m pleased with my order except I only received half of it. I ordered two kits: one for my house and one for my car. It came with one complete order and one empty red zipper case for the second order. Haven’t received any response.
Hi Donna,
Thank you for bringing this to our attention, and we’re so sorry for the inconvenience. Our customer service team has already reached out to assist and ensure this is resolved for you.
We truly appreciate your patience and understanding.
Stay safe,
The SaveLix Team
I’m thankful to have this device on hand if ever needed.
Since I fortunately haven't needed to use this device yet, I can't attest to it's quality or effectiveness. I can say that the ordering/receiving process was less than expected. After close to a month of not hearing anything following placing my order and my credit card being charged, I began to think I'd been scammed, and took steps to have PayPal investigate and return my money. It was only then that I heard from the support site and finally received the items ordered close to a month and a half after initially placing and paying for the order. I'm hoping to never actually have to use this device, but if I do, I'll count on it doing the job.
Hi Marilyn,
Thank you for sharing your experience. We truly understand how frustrating delays can be and apologize for the lack of communication early on. We're working hard to improve our processing times and support responsiveness to ensure a smoother experience moving forward.
We're glad your order ultimately arrived, and like you, we hope you never need to use the device — but it's there for peace of mind. If there's ever anything more we can do to support you, please don’t hesitate to reach out.
Stay safe,
The SaveLix Team
